Authentic educational travel experiences beyond the classroom.
When your school has a group tour need, whether it be close to home; such as New Zealand, or as far away as Europe, Defining Moments will be there to make it happen.
Defining Moments are TAANZ bonded
Defining Moments recognises the financial commitment that students & their families make when signing up for a tour and we want to ensure everyone has the confidence that those funds are protected
Defining Moments is a division of House of Travel Whangarei Limited, part of the House of Travel Group – New Zealand’s largest independently owned company. We are 100% New Zealand owned and operated and a fully bonded member of TAANZ – the Travel Agents’ Association of New Zealand Incorporated since 1991. TAANZ is a self-regulating body for the travel industry and, as members, we align with them in promoting the use of accredited and bonded travel agencies in order to guarantee quality standards, ethical business practices, safe travel, unbiased options and professionalism.
All members are bonded and must meet strict membership and financial standards, as well as operate in strict accordance with TAANZ guidelines.
As fully bonded members, Defining Moments maintain separate bank accounts for client funds, independent of our operating accounts. All customer funds are held in trust until payable or otherwise contractually due to travel services suppliers. All funds paid by customers are solely used for their specific travel arrangements.
Defining Moments are one of very few educational group travel operators in New Zealand that are fully bonded by TAANZ and only TAANZ accreditation can give the assurance that your travel provider is held to the highest industry standards.
Superior planning for the ultimate travel experience.
At Defining Moments, we understand the stresses and challenges that can come with organising an educational tour and we are here to work with our teachers to ensure that planning a tour is an easy and straightforward process.
We are committed to supporting teachers throughout every step, working together to achieve a travel experience that is just as rewarding and memorable for our teachers as it is for the students.
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